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Create a Profile SEARCH SHOP OUTAGE Pay Bill Contact Emergencies: Call 9-1-1 and 800-477-5050 Additional Emergency Info Outages Report or View Outages Other Contacts General, Business, Landlord, Payment Locations, etc. Residential X Quick Links Meter Reading Start, Stop, or Transfer Service Avoiding Scams Quick Links Meter Reading Start, Stop, or Transfer Service Avoiding Scams Your Residential Hub Your Residential Hub Billing & Payment Billing & Payment Rebates Rebates Save Money & Energy Save Money & Energy Energy Dashboard Energy Dashboard Renewable Energy Renewable Energy Electric Vehicles Electric Vehicles Report an Issue Report an Issue Online Store Online Store Appliance Service Plan* Appliance Service Plan* BUSINESS X Quick Links Project Dashboard Start, Stop, or Transfer Service Avoiding Scams Quick Links Project Dashboard Start, Stop, or Transfer Service Avoiding Scams Business Services Hub Business Services Hub Business Services Hub Home Small Business Small Business Small Business Home Large Business Large Business Large Business Home Multifamily Multifamily Multifamily Home Rebates and Discounts Rebates and Discounts Report an Issue Report an Issue Products & Services Products & Services Energy Dashboard Energy Dashboard Renewable Energy Renewable Energy Account Management Account Management News & Tips News & Tips Electric Vehicles Electric Vehicles COMMUNITY X Quick Links Safety Resources for Students Quick Links Safety Resources for Students Emergencies and Safety Emergencies and Safety Corporate Giving Corporate Giving Education Education Foundation Foundation Sustainability Sustainability COMPANY X Quick Links Working at Consumers Energy Reliability Diversity & Inclusion Quick Links Working at Consumers Energy Reliability Diversity & Inclusion Who We Are Who We Are Who We Are Home Hometown Service Hometown Service Hometown Service Home World Class Performance World Class Performance World Class Performance Home Careers Careers Become a Supplier Become a Supplier Clean Energy Plan Clean Energy Plan Economic Development Economic Development Electric Generation Electric Generation Media Media Natural Gas Operations Natural Gas Operations Report an Issue Report an Issue We’re experiencing intermittent issues with customers making payments and updating account balances after payment. We’re sorry for any inconvenience & ask that you return later to complete your transaction. × We’re experiencing intermittent issues with customers making payments and updating account balances after payment. We’re sorry for any inconvenience & ask that you return later to complete your transaction. × We’re experiencing intermittent issues with customers making payments and updating account balances after payment. We’re sorry for any inconvenience & ask that you return later to complete your transaction. × We’re experiencing intermittent issues with customers making payments and updating account balances after payment. We’re sorry for any inconvenience & ask that you return later to complete your transaction. × We’re experiencing intermittent issues with customers making payments and updating account balances after payment. We’re sorry for any inconvenience & ask that you return later to complete your transaction. × We’re experiencing intermittent issues with customers making payments and updating account balances after payment. We’re sorry for any inconvenience & ask that you return later to complete your transaction. × As of: 2:51 PM, 5/14/24 × Password Guidelines: Don’t Get Locked Out Looks Like You’re Using the Wrong User ID × Case sensitive Between 6-20 characters long 1 or more letters 1 or more numbers Looks like you’re having trouble logging in to your account. To protect your security, we’ll lock your account for 30 minutes after the next unsuccessful login attempt Need a Hint? Passwords are case sensitive Make sure your keyboard doesn’t have the caps lock on Your password is between 6-20 characters long Your password will have at least one letter and one number Your user ID is at least 6 characters long Your user ID can contain letters, numbers, the @ symbol, a dash, an underscore or a period. It does not have a period as the first or last character On a Mobile Device? Try using your Fingerprint Password Manager on your phone to log in. Click here to get started You can also reset your password to make sure you’re using the right one. Reset Your Password Want to continue without logging in? Pay as a Guest Report an Outage as a Guest It seems like you’re having trouble remembering your User ID Click Here if you forgot your user ID Click Here if you need to create a profile Need a hint about your User ID? All user IDs are at least 6 characters long User IDs can contain letters, numbers, the @ symbol, a dash, an underscore or a period. It will not have a period as either the first or last character On a Mobile Device? Try using your Fingerprint Password Manager on your phone to log in. Click here to get started Want to continue without logging in? Pay as a Guest Report an Outage as a Guest User ID Forgot User ID? Password Forgot Password? Show password Caps Lock is on. This may cause you to enter password incorrectly. Log In Keep me logged in! Details or Sign Up Spring is in Full Bloom: Inspect these Energy Saving Tips! Tips for Your Home Protect the Earth & Your Wallet Check Out These Energy Saving Programs Warmer Weather Means More Lawn Projects Make sure you are digging safely $75 Thermostat Reward Learn How to Earn Understand Your Energy Use Track your history & see how you use energy How Can We Help You? Pay Your Bill Make A Payment Outage Center Outage Center Stop, Start, Transfer Service Get Started Featured Product GOOGLE NEST THERMOSTAT MODEL: GA02083-US Your price: $129 $See Instant Rebates * Featured Product GOOGLE NEST LEARNING THERMOSTAT MODEL: T3007ES Your price: $249 $See Instant Rebates * Featured Product ECOBEE 3 LITE WI-FI THERMOSTAT MODEL: EB-STATE3LT-02 Price: $See Instant Rebates Save on Energy Saving Products! Get deep discounts on LEDs, water fixtures and...